Quartet iPad Mixer tab shown. If so, the issue is now resolved and you can ignore the rest of this post. Disconnect both devices from your Mac. Click to see full screen. This site uses cookies: Find a Dealer with the Apogee Dealer Locator. Shop for Apogee Products and Accessories.

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Run the Ensemble Thunderbolt Un installer and restart the Mac. If Apogee Maestro 2 is crashing every time you try to launch it, follow the steps below: Find a Dealer with the Apogee Dealer Locator.

If you feel confident opening up apoege unit, proceed with the instructions. If you have a separate partition available, restart the Mac on this partition and run the installer for the other device on it.

If not, you will need to have an Apogee dealer do this or send it in for a repair. Mac OS compatibility Computer: Download the software maetsro for your Apogee product here. This site uses cookies: Do this to both ends of the ribbon cable and remove it from the connector.


Apogee Maestro is the first audio interface control application made for Mac and iOS. Quartet iPad Output tab shown.

Maestro – Audio Interface Control Application – Apogee Electronics

If it is black, you will need to contact our Tech Support and request a gray ribbon cable. Get answers now in the Apogee Knowledgebase.

Quartet iPad Input tab shown. Maestro is included as part of the software installer file for your Apogee product. Until then, you would need to run each installer on a separate partition for both devices to be recognized properly. Click to see full screen.

Ask an Apogee Expert. Quartet iPad Mixer tab shown. If not, proceed to the next steps. Shop for Apogee Products and Accessories. Designed in California Built in the U.

Quartet Mac Output tab shown. The all new Maestro iOS is optimized for all resolutions and devices from the retina display on iPhone 5 and iPad 4th generation, to previous devices like iPhone 4 and iPad 2. Disconnect both devices from your Mac. Quartet Mac Device Setting tab shown.


How do I find the Maestro software on your website?

Quartet Mac Input tab shown. Quartet Mac Mixer tab shown. Quartet iPad Device Setting tab shown.

Check to see that all the versions are current. Instructions for checking ribbon cable. Maestro for Mac is free and can be downloaded from the Apogee support section and Maestro for iOS is free in the App store. This will be addressed in a software update.

‎Apogee Maestro on the App Store

If it is showing the firmware version properly, quit the updater. Maestro Where do I download Maestro? Do the channels for the 2nd module show up now?